Questions & Answers

1. What is Web Hosting?
2. What are the advantages of having a web host?
3. What should I consider when choosing a package?
4. Can I add disk space or email accounts to my package without changing packages?
5. How much does it cost to register a domain name?
6. Which name and top level domain should I choose?
7. How do I move my existing web site to Yahoo?
8. How do I move my domain name to Yahoo? Is it a registrar transfer?
9. Does Yahoo! support ASP, scripting and databases?
10. What happens when I upgrade - do I have to pay the setup fee again?
11. Can I publish web pages with FrontPage 2002®?

1. What is Web Hosting?
To help you understand web hosting, we have developed a simple analogy. But first, some definitions:

· Web Site - a group of files and programs that reside on a very robust computer connected to the Internet.

· Web Server - a computer that stores the files and programs that make up the site, and then allows visitors to access and read those files.

· Web Host - an interconnected group of web servers containing web site data, that other computers can access through the Internet. Web hosts also provide technical resources and web site maintenance.

Now, think of a web host as a landlord. A landlord builds and maintains the structure, then rents storefronts to various businesses that otherwise cannot afford their own buildings. Each business decorates and operates their store differently and leaves building maintenance to the landlord. Likewise, a web host rents space on a web server to various businesses. Each business builds its own web site while the web host maintains the network of web servers. Back to top.

2. What are the advantages of having a web host?
You don't have to invest tens of millions of dollars, or endure technical headaches, in order to create and maintain a world-class network like Yahoo! We monitor the network. We protect your data. You focus on your business. Back to top.

3. What should I consider when choosing a package?
There are four basic items you should think about when selecting the right web hosting package:
· How large will your web site be? Estimate the number of pages your web site will have and their content. How many images, music files, video files or other content do you plan to add? The more pages and files, the more disk space you will require.
· How busy will your web site be? Estimate the number of customers who will visit your site on a busy day. The more people on your web site, the more data transfer you will require.
· How many email accounts will you need? You will probably want a separate email for each employee and a few addresses for things like sales@my-business.com or info@my-business.com.
· How important will your web site be to your business? Is it so critical that without a web site your business will fold, or is it more of a competitive advantage that increases your visibility in the market? The more people who use the site and the more it affects their decisions and actions, the more important a web site is to your business. Back to top.

4. Can I add disk space or email accounts to my package without changing packages?
Yes. Business Standard includes 25 email addresses and aliases; Business Professional includes 35 email addresses and aliases. You can purchase more email addresses, starting with a package of five for an additional $10 per month. Each address comes with 25MB of storage. NOTE: An email alias is different from an email address. An alias merely directs email to an existing email account, and the alias has no storage space. Each email alias you create counts towards your purchased address quota. Additional Disk Space can be purchased for all packages starting at $4.95 per month for 50MB. Back to top.

5. How much does it cost to register a domain name?
It's free! Each Yahoo! Web Hosting package includes a free domain name. That means we pay the initial domain registration fee and yearly renewal fee for as long as you are a Yahoo! Web Hosting customer. Over time, that adds up to significant savings. Reserve your free domain now!
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6. Which name and top level domain should I choose?
In general, choose a name and a top level domain (.com, .biz, .us, etc.) that is easy for your employees and customers to remember and makes sense with your business. It can be your company's name, key words describing your business or even a short phrase. All Yahoo! Web Hosting plans come with a free domain with service. Reserve your free domain now!
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7. How do I move my existing web site to Yahoo?
Make sure you have a copy of all your web site files, including images, sound and video clips and other files, on your personal computer. After you purchase a Yahoo! Web Hosting package, simply use an FTP program to transfer all your files to your new web site. Back to top.

8. How do I move my domain name to Yahoo? Is it a registrar transfer?
If you already have a domain name with another registrar, you can easily transfer it to Yahoo! when you purchase a web hosting package. During the order process you will have the opportunity to search for a domain name, or move an existing one. The option reads: "Already have a domain name? Use it at Yahoo!" Follow the link and we will lead you through the simple process.
This is not a registrar transfer. Moving a domain name means directing your name servers to Yahoo! Your original registrar must make this change for you. Your domain name registration remains with your current registrar and you are responsible for all ongoing domain name registration/renewal fees. Back to top.

9. Does Yahoo! Web Hosting support ASP, scripting, and databases?
Business Standard and Business Professional support PHP and MySQL® so you can build data-driven web sites. Back to top.

10. What happens when I upgrade -- do I have to pay the setup fee again?
No. You pay the setup fee one time when you purchase a Yahoo! Web Hosting package. Back to top.

11. Can I publish web pages with FrontPage 2002®?
Yes. Yahoo! Web Hosting includes support for Microsoft FrontPage 2002. You can create author accounts and grant access to specific subdirectories, so colleagues or others can publish pages to your web site without logging in to your account or requiring your assistance. FrontPage 2002 adds convenience, speed, and security to web site creation and maintenance. Back to top.